Social care

What benefits are available for improving one’s situation in life?

• Contact the social worker or your local municipality to apply for a subsistence benefit.
• The application can be submitted by e-mail; exceptionally, it is also possible to apply for the benefit retroactively.
• You can find the contact information of local municipalities from the web pages of rural municipality or city governments.

How to get assistance for procuring food and medicines?

• Ask assistance for procuring food or medicines from your close ones, acquaintances or neighbours.
• People who are alone are assisted by the local municipality that helps to organise the delivery of food and medicines to those in need of assistance.
• The elderly or people in risk groups can get help with delivery of food and medicines and other daily chores from volunteers active in different environments, or neighbourhood associations.

How to visit a care home safely?

• The support of people close to them is very important to a person who is in a care home, and every visit is beneficial but in the interest of the health and safety of the employees and residents of care homes it is only allowed to visit a care home while healthy.
• If you have symptoms of a respiratory infection, including a cough, a runny nose and a fever, postpone the visit until at least three days have passed since recovery.
• As a precautionary measure, do a home rapid test before a visit, if possible. Disinfect your hands and put on a mask when you enter the care home. Wash your hands while at the care home as well. Do not touch your face, eyes or mouth with unwashed hands.
• Wear a mask throughout your visit even if wearing a mask in a care home is not compulsory at the time.
• Keep a safe distance from people. Avoid shaking hands, hugging and other close contacts in order to keep a droplet infection from possibly spreading.
• If possible, a care home resident who moves independently or with a wheelchair should be met outdoors (e.g. in the garden).

How are the operations of a care home organised if there is a suspicion of infection?

• If a resident of a care home develops symptoms similar to the coronavirus, he will be isolated immediately and testing is organised.
• All persons who have come in contact with the infected person are also isolated and their health condition is monitored.
• The close ones of the infected person will be contacted and explained the situation.
• The care home is divided in two: people who are symptomatic and sick are separated from people who are asymptomatic and have negative test results.

• People who are in isolation cannot be visited during isolation.
• If possible, the infected person will get a room with a radio and a television set to fill their time in isolation.
• If the disease progresses mildly, it can be treated within the care home even if the corona test was positive.
• Should the situation worsen, an ambulance will be called.
• The rooms where the person suspected of being infected was staying are disinfected.
• The employees use personal protective equipment. In the work organisation, the movement of employees between those who are healthy and those who are sick is avoided.

How is the interaction between divorced parents and children affected?

Agreements about the order of interaction and court orders related to it are in force in all situations. It should still be kept in mind that contacts should be avoided if the other parent or his/her family member is infected or suspected of being infected.

People who are infected or suspected of being infected have to be isolated until recovery and avoid contacts with other people, including their children.

In this situation, it is extremely important to maintain a reasonable cooperation between parents, having flexibility and prioritising the interests of the children, while not endangering the health of the child and people close to him.

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