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For Ukrainian war refugees

Coming to Estonia

Initial information to Ukrainian citizens and their family members about the opportunities they have to come to Estonia, the necessary documents and contacts.

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Staying in Estonia

Information for people who have escaped to Estonia from the war in Ukraine: options for initial accommodation, social services, working.

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Help Ukraine!

Information on how people and companies can support both the war refugees that have come to Estonia and Ukrainians in Ukraine, including the military defence capabilities of Ukraine.

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If you have received temporary protection in Estonia, you may leave Estonia temporarily without having to notify the authorities.
If you leave Estonia permanently, you must notify both the local government and the Police and Border Guard Board.

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Preparing for possible crises

toiduvaru riiulil

How to prepare for crises?

Information on how to be prepared for crises: what would be good to know, and what kind of stockpiles should one have.

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Vedelkütuse mahutid

The stockpiles and agility of the state

Information about the state stockpiles of liquid fuels, food and medical stockpiles, security of supply and continuity of action.

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Rahakupüürid

Payments and cash

Information on how you can prepare for payment disruptions and temporary interruptions of cash circulation.

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Mental health

You can get 24/7 emotional support from the victims' support crisis phone 116006 (+372 6147 393 when calling from a foreign phone number, the conversation can be held in Estonian, Russian or English).

If you have been through traumatic events and felt that the life of yourself, your close ones or even strangers has been in danger, it is natural if:

  • you feel constant anxiety, are alert and startle easily;
  • you cannot forget the events that took place, you get unwitting flashbacks of images or "film reels" of what happened;
  • you are hearing voices from the scene again;
  • you are sensing the smells that are connected to what happened;
  • you veel tremors in your body, have breathing difficulties, nausea, loss of appetite, muscle weakness, aches;
  • it is difficult for you to fall asleep, your sleep is troubles, you are having disturbing dreams connected to the event;
  • it is difficult for you to concentrate on everyday activities and keep your mind away from the event;
  • you feel helplessness or guilt -- "maybe I could have done something different in order to ease the situation or help in some way" etc.

You can read in both Russian and English from: https://peaasi.ee/en/traumatic-event/

Know that these reactions are common in the coming days and can gradually diminish and disappear on their own. If they do not pass, consult a specialist at the phone line 116006 (+372 6147 393).

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Cyber security

Everyone who uses Estonia’s e-services should have three ways of identification: an ID-card, Mobile-ID, and Smart-ID.

  • Be sceptical about suspicious e-mails that you have received.
  • Update software regularly and make sure you are using the newest version of the software.
  • Use antivirus software.
  • Use a strong password.
  • Do not believe e-mails from unknown senders that are threatening or demand quick action.
  • Do not enter your account information anywhere at the direction of a stranger and do not forward them to a stranger in any other way.
  • Use multi-factor authentication.
  • Create regular backup copies of files both in your computer and in your phone.
  • Do not publicize your personal information.